LEGAL REFERENCE

Your Privacy Matters to Us

We built dewi 88 around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit...

Data ProtectionSecure PaymentsTransparent PracticesAccount ControlIndonesia-Compliant
dewi 88 Your Privacy Matters to Us

How We Handle Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? We're Here

Team online

Live Chat

Open the chat widget in the bottom right corner of your account dashboard. Our team responds within minutes during business hours to answer privacy concerns and data requests.

Email Support

Send privacy inquiries to [email protected]. Include your account email and a clear description of your question. We reply within 24 hours with detailed answers.

Account Settings

Visit your profile page to review what personal data we hold, update your contact details, or request a copy of your account information in one tap.

WHY THIS PLATFORM

Why Your Data Is Safe With Us

SSL Encryption

Every transaction and login uses bank-grade SSL encryption. Your payment details and account credentials are scrambled end-to-end so no one can intercept them.

Regular Audits

We conduct quarterly security reviews with independent auditors to find and fix vulnerabilities before they become problems. Our systems are tested constantly.

No Third-Party Sales

We never sell your personal data to advertisers, brokers or other companies. Your information stays within dewi 88 and our trusted payment partners only.

Compliant Infrastructure

Our servers meet Indonesian data residency requirements and international security standards. We keep backups secure and separate from live systems.

Transparent Logging

We log who accesses your account and when. You can review login history in your settings to spot any unauthorized activity immediately.

Incident Response

If a security issue ever occurs, we notify affected users within 24 hours with clear steps to protect your account and any compensation if needed.

Our Privacy Stance vs. Industry Standard

Data RetentionWe keep your account data for as long as your account is active, plus 12 months after closure for regulatory compliance. You can request deletion anytime.
Cookie UseWe use cookies to remember your login, language preference and game history. You can disable non-essential cookies in your browser settings without losing account access.
Third-Party IntegrationsOur payment partners (DANA, OVO, GoPay, QRIS providers) see only the minimum data needed to process your deposit. We don't share your game history with them.
Marketing CommunicationsWe send promo emails and SMS only if you opt in. You can unsubscribe from any message with one click, and we respect that choice immediately.
International TransfersYour data stays in Indonesia unless required by law. We don't transfer personal information to servers outside supported regions without explicit consent.
Children's Datadewi 88 is for adults only. We don't knowingly collect data from anyone under 18. If we discover underage account activity, we close it and delete associated data.
Policy UpdatesWhen we change this policy, we notify you by email and in-app message 30 days before the change takes effect. You can review the full update before it applies.
AT A GLANCE

What Shapes Our Privacy Approach

01
Account Verification We verify your identity once during signup using your phone number and email. This one-time check prevents fraud and keeps your account yours alone.
02
Payment Isolation Your DANA, OVO, GoPay and QRIS details are tokenized so we never store your full payment credentials. Only transaction references appear in your account history.
03
Session Security Your login session expires after 30 minutes of inactivity on shared devices. On your personal phone, you stay logged in until you manually sign out.
04
Withdrawal Verification When you request a payout, we confirm your identity again to ensure the money goes to your account only. This extra step protects you from unauthorized withdrawals.
05
Device Recognition We track which devices access your account. If a new device logs in, we send you an alert so you can block it immediately if it's not you.
06
Dispute Resolution If you report unauthorized activity, we investigate within 48 hours and restore your account to its previous state. Your funds are protected during the review.

Privacy Policy Questions Answered

We retain your account data for 12 months after closure to comply with Indonesian financial regulations and resolve any disputes. After 12 months, we delete everything except anonymized transaction records required by law.

Yes. Go to Account Settings, select Privacy, and click 'Download My Data'. We'll email you a complete file within 24 hours containing your profile, transaction history and preferences.

We share only the minimum required to process your deposit: your name, phone and transaction amount. We never share your game history, account balance or betting patterns with payment partners.

Your privacy rights transfer with the company. Any new owner must honor this policy or notify you 30 days before changes take effect. You can close your account and request data deletion anytime.

We use SSL encryption, two-factor authentication, device recognition and regular security audits. Your password is hashed so even our staff can't see it. Report suspicious activity immediately to our support team.

Absolutely. Every promotional message includes an unsubscribe link. Click it once and we stop sending you emails and SMS immediately. You'll still receive account alerts and transaction confirmations.

Yes. Our SSL encryption protects your data even on public networks. However, we recommend using a VPN on shared WiFi for extra security. Never access your account on a shared computer without clearing cookies afterward.